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5 Steps to Launching A Massage Therapy Business

“The way to get started is to quit talking and begin doing.” – Walt Disney

The decision is made. You are ready to set out on your own and become an entrepreneur. It’s a worthy goal and one that can lead to a successful and fulfilling career if you do it right. Here are 5 steps to ensure your massage therapy company starts off on the right foot and stays on track for the long term.

 1. Get Certified

“In healing touch, we listen accurately to share the traveller’s pain.  In response, we coordinate our hearts with our hand to share compassion through touch.” – Zach Thomas, The Church’s Forgotten Language.

Chances are, if you’re considering starting your own massage therapy business, you’re already certified. If so, great. If not, you need to get this done. Research the certification requirements in your area and then find a quality massage school that can teach you what you need to know. Certification is important not only for learning proper techniques, but it can also legally protect you and your business.

You will need to continue to meet requirements to keep your massage license valid. You may need to take an exam or class every few years to renew your certification depending on where you live.

Your education can continue even after earning your massage therapist certification. For example, you can pursue board certification. Board certification can help you advance past an entry-level position. It requires more hours of hands-on training, education, and a background check. In addition to board certification, you can also take courses in pain science, prenatal, movement, or exercise based classes. Ultimately, it’s important to know that there are opportunities to grow and progress in your career as a massage therapist.

2. Create A Business Plan

“A goal without a plan is just a wish.” – Antoine de Saint-Exupery

The first step is to create a sound business plan. If you aren’t sure, there are free business plan templates out there for the taking. Part of creating a business plan is estimating your startup costs and your ongoing expenditures needed to keep the business profitable. How much will your equipment cost? Massage tables, fragrances, oils, massage stools, and sheets need to be taken into account as well.

Then, consider how your business will generate money. What types of massages will you offer? How much will you charge for each service? Look at other massage therapy businesses near you for ideas and to understand what competition you are up against.

The time for dreaming is over. When you are creating your business plan you want to stay conservative with your estimates. Hope for the best, but plan for the worst.

3. Register Your Company

“The last 10% it takes to launch something takes as much energy as the first 90%.”  – Rob Kalin, co-founder of Etsy

This isn’t the most fun part of launching a company, but it’s imperative. Once you have your business name picked out, you need to let the government know what you’re up to. Do your research and see what kind of registration will be best for your company: individual proprietor, partnership, LLC, or corporation. Having your business registered is an essential move for abiding by laws and protecting your rights.

You can get your Employer Identification Number on the IRS website.

4. Develop a Marketing Strategy

“Even when you are marketing to your entire audience or customer base, you are still simply speaking to a single human at any given time.” –  Ann Handley

This is a big one. To have a successful business you need to attract customers. Here are a few things to consider when putting together your marketing strategy:

  • Examine your business name. Does it convey the right message? Is it easy to spell and remember? Don’t let an ambiguous name concept obscure your business.
  • Create a logo that is eye-catching and appropriate. If you don’t have the graphic design eye, hire a professional to do it for you.
  • Build a basic website. It doesn’t have to be complex, but it does have to be professional and have the appropriate information. WordPress, Wix, and Squarespace all offer simple templates. Again, if you aren’t confident that you can do it well, hire someone. A bad website can sink a business.
  • Learn about SEO or work with a consultancy that can help small businesses on a limited marketing budget. Having a  website isn’t enough, potential customers need to be able to find your business online. Most often that starts with a Google search query.
  • Get on social media and stay active there. Your customers are out there!
  • Think about your retail space. Is it easy to find, visible, and affordable?
  • Join local professional associations and networking groups.
  • Think of creative ways to market your business locally.

Photo by: FirmBee

5. Get Insured

“Think ahead. Don’t let day-to-day operations drive out planning.” – Donald Rumsfeld

You may not want to think about it, but a malpractice lawsuit or other types of claims are always a possibility. Get insured to cover yourself and your business!

Starting your own business can be a very rewarding endeavour. Don’t be afraid to go after your desire to own your own business. Put together a solid plan and then follow through. The time you spend planning and preparing for your business is nothing compared to a lifetime of living your dream.

An Easy System To Get Your Massage Website Written (Plus Some Free Tools)

Ever glanced around the web at some massage therapy websites for inspiration, and been stopped in your tracks by a website so convincing that you couldn’t help but read every single page?

Did you wonder what drew you in?

What caused you to linger?

Just how did they make their wording capture the exact thoughts that were going through your mind as you read?

That, my friend, is the power of well-written copy.

You see, even though society tends to cast writers as “creative types,” when it comes to copywriting for business it’s more science than art.

For the uninitiated, “copy” is anything written with the intention of helping you sell something—in this case, you’re selling yourself as a therapist to potential clients who visit your website.

As a crucial element of every small business marketing strategy, copywriting comes through for you when you need it the most: to sell your services on your behalf.

Good copywriting will sell you and your business to readers in a way that is natural, easy, and gimmick-free if you do it right.

But where do you begin?

And how do you get it done in a short timeframe, with limited money, and no writing skills?

You need an easy-to-follow system for writing your website copy. A system that is replicable so you can use it over and over again anytime you need to update your website branding, pages, or other online marketing materials.

You need a simple branding and copywriting system, and that’s exactly what I’d like to share with you.

I’m Margo, a Massage Therapist who turned my passion for the wellness industry into a second career as a copywriter for wellness business owners. I help massage therapists, health coaches and other small businesses launch authentic, profitable websites and I’m here to share with you the lessons I’ve learned along the way.

 

Marketing used to be something I didn’t enjoy doing—in fact, I thought most marketing was “pushy” and overly aggressive!

But then I learned the straightforward, simple system of copywriting and began to fall in love with the process of marketing authentically to clients who already want what I’m offering.

Once I started writing website copy for other massage and wellness professionals, I was hooked.

So don’t worry, this article isn’t just for the marketing junkie, it’s also intended for the reluctant marketer who needs help writing copy that sells without going crazy in the process.

In this article you’ll learn:

  • My simple 5-step process for writing the copy on your massage therapy website.
  • Which free tools I recommend using to make writing your copy a painless process.
  • At the end of the article, I’m sharing a free email challenge to help you implement all of these copywriting techniques, so be sure to read all the way to the end!

So let’s get this party started with the process you can use to get your website done already!

5 Simple Steps To Get Your Massage Website Written This Week

Even if you’re someone who enjoys writing, it can still be time-consuming.

I should know, as a copywriter for wellness entrepreneurs, I do it for a living.

Most business owners I know cram it into their to-do list somewhere between Bookkeeping and Getting New Business Cards, and tend to let it slip to the bottom of the list as the days go by.

I like to keep things simple and easy to remember, so a 5-step plan is perfect for me. Go ahead and swipe my system to get your website copy written the right way!

1. Learning

The learning phase of your copywriting journey is like the first course of the meal, it’s going to introduce your palate to the flavours and textures you’ll be marrying together over the following four steps.

You’re going to dig deep into the core of your business here, your clients. (Or your future clients, if you’re just starting out)

If you haven’t already, this is where you’ll take the time to create an ideal client profile, and make it as detailed as you possibly can, from where your target client lives, to how old they are, their gender or even their occupation. All of these little details will inform the next step in our process.

This might feel like an abstract “thought exercise,” but I promise you it’s not! This profile is vital to getting your website copy written right.

2. Planning

If you’re a person of action (like me!), you may have gritted your teeth to get through the learning phase of copywriting, but it will all pay off, I promise!

The key here in the planning phase is to find out your ideal client’s pain points (what their struggles, desires, and needs are), and then take note of everything you learn for use in your copy.

To find their pain points, you’re going to take your ideal client profile and go seek those people out, wherever they already are, to do some serious market research. We’ll find them sharing their needs and desires in a number of places.

If you already have a client base, you’ll utilise surveys of your current clients to find out what they needed/desired when they came to you, and how you met their needs. You’ll also want to go through your online reviews written by past clients to get useful information there as well.

Create a Google Doc titled “Client Language” or “Website Copy Market Research,” and start copying and pasting the useful comments that you gather straight into it so they’re all in one place.

3. Writing

Now you need to get all the ideas about what your clients need down onto the page and piece together the puzzle that is your website copy.

It’ll be fun, I promise!

You’re going to start like every good writing project starts, with an outline.

You’ll create a Google Doc with an outline, with sections for each piece of your copy for the pages you’re writing.

For example:

Home Page

  • Headline
  • Subheadline
  • Body Text

And so on…

Remember that the goal here is to use your ideal client’s needs and desires to form the way in which you attract them to your services. Their needs—pulled straight from their comments online and their testimonials/reviews of your work—is what you’re writing your copy from, and it’s SO much faster than trying to think of interesting things to say about yourself or your massage training.

Whether you have a web developer who you’ll be sending the copy to for uploading, or you’re creating your own website, having the entire thing in one Google Doc is helpful for ease of use. You can make edits, take collaborator comments, and much more all in one place. It’s much more robust than Microsoft Word, and it’s the only thing I use when writing my 1-on-1 clients’ copy.

4. Editing

Make sure you set aside ample time to proofread your website copy after it’s written!

This means not only editing for grammar and spelling, but also the flow and transition between ideas as well as the overall “tone” of the site.

Is the tone consistent? Are your thoughts logically connected? Do you provide proof where necessary?

5. Launching

You can now proudly hit “publish” and go celebrate! Pat yourself on the back, this copywriting thing is tough work!

You’ll be spending the weeks following your website launch working out the kinks.

Even with all the editing, you’ll do, you’ll probably find a link that’s broken or a small error here or there that needs to be fixed after it goes live.

Beyond these basic edits, I highly recommend following your analytics closely and possibly even A/B testing some of your headlines and graphics to see which ones perform better.

Free Tools I Recommend For Writing Your Website Copy

Grammarly

If you’ve ever been embarrassed by a spelling mistake that your spell checker in Word or Google Docs didn’t pick up on, then this is the tool for you.

Grammarly takes spell checking a step further with intelligent formulas to evaluate for complex grammar errors.

One of my favourite features of Grammarly is the web application, so you can use it in any web browser that you’re writing something in, from a Facebook post for your business to the back end of your Squarespace or WordPress site before you hit “publish.”

Google Drive

Since I’ve been referring to it throughout the post, you can probably guess that I’m a huge fan of Google Drive for keeping track of all my notes and copy documents in one place.

Google Drive is a small business owners’ dream because it’s an easy way to create and store documents and files of all kinds, as well as a great collaboration platform since Google Docs allows you to add collaborators to documents and view comments all within the document.

Even if something happens to your computer, you don’t have to worry because your work is stored safely in the cloud.

And even better, you can easily organize your Drive cleanly into folders and subfolders for all of your website content.

Pro Tip: Place all of the photographs and graphics for the site into their own folder, then you can share that entire folder with your graphic designer (if you have one) so they can easily drop in their files when they’re ready instead of emailing large files back and forth!

Closing Thoughts

Alright, it’s now officially time to stop procrastinating and get your website written (or rewritten) already!

No more excuses about your website being “good enough for now.” Your business deserves a facelift, and since most of your clients will visit your website before they come in to see you, your website is definitely the right place to start.

Feel free to add to the conversation—do you have a writing or marketing tool that you love that I might have left out? Question about the tools I use or how I organize my Google Drive? Share it in the comments!

Critical Thinking And Planning Your CECs

I’m coming up on my 15th year as a physical therapist.  It’s hard to believe, as I still feel so young and I still have so much to learn!  

Over the years, I’ve spent many weekends in courses, trying to become a better physical therapist. Earlier in my career, I would walk in, wide-eyed and hopeful that I was going to learn the ‘one thing’ that I was missing from my skill set…another tool for my toolkit.

Over the years, I’d like to think I was more helpful than harmful , but I don’t have any data to support that.  I can recall smooshing on ‘trigger points’, trying to release very specific muscles, and giving ridiculously long home programs. I followed protocols, and made a very organized binder of Muscle Energy Techniques.

I would often go home a bit tired, because I spent the day trying to figure out what I was doing wrong, trying to figure out why some people got better and some didn’t. I spent lots of time, energy, and money hoping my next class would be the one where I’d walk out with the skills that would let me help more people.

Then I started hanging out with Sandy Hilton. And reading more research. And talking about what we know vs. what we do vs. what we say we’re doing with researchers and clinicians from all over the world.

It was discussions like these that really made me reconsider how I was looking at continuing education.

How To Start Critically Thinking About Your Continuing Education.

Below is a list of four methods I like to use when picking my next CEC. While it can be tough making these choices at the start, it has been a really beneficial way to start changing my outlook and my practice for the better.

1. Look for courses that teach you principles, not protocols.

  • Recipes are wonderful when you’re baking. However, people are not all the same. Trying to make everyone fit the same box results in lots of  ‘non-responders’ or ‘non-compliance’

2. Look for instructors who don’t mind being questioned, and question them.

  • It’s often said that if you’d really like to learn about something, teach about it. I believe this is true, and it’s not just the research to teach a topic! I learn so much from people asking me questions, or asking me to further clarify something I’ve said. None of us know everything, so instructors who rely on people just following instruction are actually just looking for followers. Which takes us to the next point…

3. Question what you’re doing and why!

  • Sometimes it pays to act like a three year old: ask why, a lot. To yourself or out loud. Or a slightly more mature approach that I learned from Sandy Hilton is, “can you walk me through that?”. There should be answers as to why people do what they do. There can be discussions as to why what they are doing may work. You should be able to discuss, defend or explain what you’re doing.

4. Choose courses that challenge your beliefs.

  • Having people agree with you can feel fantastic! But if you constantly surround yourself with people who agree with you, it’s not likely you’ll come to have a deeper or broader understanding of much. Move out of that comfort zone, and at least consider alternatives to your usual way of doing things.

 

Photo by: qimono

A New Perspective

Any class or lecture I was attending was no longer a quest for an answer, but rather gathering more information to review and question my current practice.  

I embraced that I could walk out of a class and think ‘Nope, I’m not going to do that’. The most wonderful part about realizing I was allowed to critically think about why I was choosing to do (or not do) things in the clinic. I realized I was allowed to respectfully disagree and question ideas. I finally realized that there were no magic answers, and the best we can do is strive to be less wrong.

It was so freeing to say ‘I don’t know’! To embrace the unknown, to acknowledge that I would have to actively work to know more, and even then I would get it wrong.

One thing these realizations did was make me start to question the people I was learning from.

What’s interesting, is that some people embraced my questions and my challenges! And that’s when it hit me:  I didn’t need to learn any specific technique! I needed to be a better critical thinker!

A large majority of the continuing education for Physical Therapists (at least in the United States) seems to focus on specific techniques, some involving expensive trademarked tools. Some ‘techniques’ require several levels of training to become ‘competent’. Other courses seem to promise the impossible (or at lease biologically implausible).

The purpose of this post is not to discourage any technique or school of thought.  It is to encourage questioning!  And thinking!  And discussion!  And to challenge your biases. (Because we all have them!)

Now when I go  to courses, I don’t plan on learning anything to actually do. I plan on listening with an open mind, gathering information, and looking at my entire practice. I’m much more vocal asking questions when points don’t seem to be supported by science or seem to contradict what is commonly accepted. As healthcare providers,  we feel a need to do things, to help our patients or clients feel better and be healthier.  So on the quest to be better (and we can all be better), acknowledge that the next technique you learn won’t be any more magical than the last one you learned.  However, if you reflect and think critically, you may just be able to use what you already know to be better.

What Do Massage Therapy Associations Do For You?

“What do massage therapy associations even do?” I get this question all the time.

We’re not an insurance company, although we do offer insurance, and we’re not a union, although we do represent Massage Therapists. We’re not lobbyists, although we do promote massage therapy to government and stakeholders, and we’re not a money grab because we put every single penny back towards working for you.

We’re an association.

We’re a group of like-minded individuals with a common goal.

So why would you want to give your hard earned money to your professional association? What’s the benefit for you? What do you get for your money? In addition to the obvious benefits like preferred rates for insurance, continuing education opportunities, networking opportunities, access to research, and referral services, we provide insight and guidance, programs and services, tools and resources. But there is a much larger long-term benefit.

We Advocate For You

Advocacy, in its most basic form, means to speak in favour of something.

So, your association speaks in favour of the profession of massage therapy. We promote massage therapy as a part of primary health care to government, the insurance industry, the general public, and other stakeholders. We make people aware of what it is that massage therapists can do, how well you do it, and why it works. We make sure that massage therapy is an important part of the healthcare landscape.

We work for you.

Advocacy is often seen as “big picture work”. Sometimes it’s complicated and often takes a long time, but it also has a direct and practical impact on your career as an RMT. It impacts how you practice, how patients find you, and how you’re viewed. It’s not only your professional association that can make a difference – you can too.

There are really two ‘yous’ when it comes to advocacy. There is the ‘smaller you’ and the ‘larger you’. The ‘smaller you’ is each individual health professional (that’s you!). You demonstrate a commitment to professional practice, ongoing education and continuous improvement. You are the health professional that people point to and say “they are the reason that massage therapy is a valuable health care profession”. You are dedicated to your profession and are able to easily articulate why you have chosen massage therapy and why it works.

The day-to-day interactions with patients and the way you present yourself professionally are ways that you advocate for the profession – perhaps without even knowing you’re doing it. This is advocacy on an individual level and is incredibly important.

It is, in fact, the basis of all advocacy.

The ‘larger you’ is all Massage Therapists combined. It is a “coming together” as an association with a common purpose. It is team work, co-operation and collaboration combined, and that team work has the power to make a real difference. A large group with a common goal can do things that individuals can’t. Doors are open for associations that are not open for individuals. Together, the ‘larger you’ has a louder voice.

The “larger you”, the association, amplifies that voice and directs it towards the appropriate people and organizations. We get the right message to the people who are in a position to make change happen. There’s power in numbers, and numbers get people in a position of power to take notice.

A rising tide lifts all boats. Whatever the association achieves for Massage Therapists will affect you whether you’re a member of the association or not. I get it – it’s easier to save your money, put your head down, and do your job. But as part of the association, you get a say in the way the wind is blowing and how the boat is steered. When you’re not a part of the association, you’re along for the ride whether you like it or not.

Associations reach out to their members to get feedback. We want to know what you need, when you need it and how we can make it happen.

Most, if not all, RMTs think we should have access to extended healthcare benefits. They want to be respected as a primary health care provider. They expect and deserve to earn a suitable income.

Massage therapy associations are the groups that make sure massage therapy is a viable, respected and accessible profession. We want to make it easier for Massage Therapists to do their jobs. You already know how to get a patient back to optimal health. Our job is to make sure that you can provide your professional healthcare services and earn a living so that you can continue to do so.

Photo by: RMTBC

Increasing Credibility Of Our Profession

Massage therapy associations are run by a board of your peers, chosen by you, who identify the issues and trends that will impact the profession and what we should do about it.

The board does extensive research to ensure they are representing the profession and the issues that are current to the day. They talk with members – the people these decisions will directly affect – and determine the way to position the profession for maximum success and the steps that should be taken in order to achieve the vision for the profession.

Massage therapy associations are run by Massage Therapists, for Massage Therapists. We keep a finger on the pulse of the profession and the landscape in which it operates.

Massage therapy associations work for the profession, and massage therapy regulatory bodies are primarily concerned with the public interest. Although these two groups may seem to be opposites, they are really two sides of the same coin. We both work in the best interest of the patient by making sure they are able to access massage therapy receive proper and appropriate care from Massage Therapists.

Both the association and the college must communicate with each other to work towards our separate mandates and our common goals. We both want Massage Therapists to be able to positively contribute to the health of Canadians.

RMTs are working with doctors, physiotherapists and chiropractors, in palliative care, and in hospitals – situations that may not have seemed possible in the early years of the profession. Massage therapy is now seen more often as a valuable healthcare option, which was made possible through years of advocacy undertaken by associations.

I suppose that provides an example of the answer to that frequently asked question ‘what do massage therapy associations even do?’ Associations determine the direction this profession should be heading, determine what we need to do to get it there, and then we actually do it.

The credibility of the profession has increased dramatically over the past few decades, thanks in part to the work of associations. Massage therapy remains the most utilized paramedical benefit in Canada behind drugs and vision care.

But we still have work to do.

Advocacy takes time. To make a significant change takes time. Developing the argument with the inescapable conclusion that massage therapy is an effective and critical piece of the healthcare puzzle is how we spend a large part of our time.

But this is time well spent.

It will ensure that massage therapy is and remains a solid and respected part of the health care landscape. It will ensure that you are appropriately rewarded for your time and effort. It will bring new patients to you because they will be aware of what massage therapy is and how it can help them, and it will ensure that you remain valued as a healthcare professional.

Canada is searching for solutions to the impending healthcare crisis. Massage Therapists are a part of that solution. It is the dedication and passion of Massage Therapists, which can be amplified by professional associations, which ensures massage therapy can remain an important part of health care. In your own community, and through your day-to-day professional life, you can advocate for the profession by the way you practice and the way you communicate that practice.As the larger you, your professional association is part of the important conversations, the important decisions, and the necessary actions now and in the future. Check out what your association is doing about the issues that affect you and your profession. It’s your profession and your association.

Taking Advancement Of The Profession Into Our Own Hands

What do you get when you have a group of PT’s, MT’s and Trainers from the US, Canada, New Zealand and Australia drinking beer in a hot tub?

A lengthy discussion on what’s wrong with our profession.

And I use the term “our” profession even though all of us have a different scope of practice, because to my surprise, we’re all facing the same issues. At every level there is an issue with education, regulatory bodies, our peers and even some associations.

You see the problem in all of these industries is a lack of change.

The schools have too much invested within themselves to make changes that would help improve the profession. They are still stuck in research from 20-30 years ago, and well, change is difficult.

The regulatory bodies are concerned (as well they should be, as it’s their role) about protecting the public. All too often they err on the side of caution and ignore new developments in research and practice, which in turn harms the profession. And when I say harms the profession, I find it shocking just how badly it can harm the profession. This is exactly what I love to hear.  

Little did I know the extent it was happening in our industry until the above conversation.

When regulatory bodies ignore things like mental health and the biopsychosocial approach, but still promote and teach research and science that is long outdated, not only do we suffer as therapists but unfortunately so does the public, which these regulatory bodies are supposed to be protecting.  By their very definition they need to adopt new standards or they are strongly in breach of their core duty.

As the frustration grows among therapists who are trying to do right by their patients (and their profession), it is beginning to become apparent that we have no choice.

It’s time to take things into our own hands.

Creating CEC’s

Where this can be a bit of a problem, is the lack of therapists who want to get involved. Like it or not we are a fairly apathetic group. We tend to get lost in just going to work doing our treatments and shutting down at the end of the day. Then we are usually scrambling at the end of the year to fulfill our CECs.

I’m not saying there is anything wrong with that (well actually I guess I am), I used to be one of those therapists. I wouldn’t bother going to a college or an association AGM, wouldn’t bother to vote on anything, and would take whatever CEC’s came to town, just to fill the quota. But as time went on, started to realize change was needed, not only in myself but also in the profession.

Since it’s apparent that nothing is going to change when it comes to entry to practice standards, if we want change it’s going to be up to us.  The best way to change our profession and influence practice standards is to have a critical mass of therapists lobbying and demanding change.

This can be a bit tricky.

Since entry to practice won’t change, we look to continuing education to help shape our careers. Tania Velasquez wrote a great piece on Modalities vs Concepts and not getting caught up in the modality empires. Now, there’s nothing wrong with learning a new modality, in fact through most regulatory bodies it’s encouraged. However what we need to do, is be careful not to get caught up in the bias’ that usually go with some of those classes and make sure they’re backed by sound research and encourage critical thinking. Part of the problem is that there aren’t a lot of courses that encourage this.

So, what do we do in cases like this?

It’s time to start developing our own. If we truly care about the advancement of our profession, it’s high time we start breaking the mold of what is being offered and rely on each other to develop continuing education. Over the past couple of years (and I’ve wrote about it on here) I’ve started attending more conferences for my CECs instead of just hands on manual courses. For each conference I’ve been to, it has been amazing to meet like minded therapists from, not only different countries, but also different backgrounds and certification levels who all want to improve their profession.

And the beauty of it all…they’re all willing to work together.

We all have different strengths that would lend itself to quality CEC courses. In the last two weeks alone I’ve had discussions with other therapists on possibilities for courses on motivational interviewing, pain science introduction, DNM, assessment and of course first aid. The more we can collaborate and work together to develop the education happening after college, the bigger change we can make in bettering ourselves and the profession.

 

Photo by: Unsplash

Mentorship

There are a few ways we can make this happen.

Typically when we think of a mentor, we think of a one on one coaching type dynamic. While this is a great option and should be highly sought after, it can also be difficult to find an agreement that works for both parties.

Our local association encourages a mentorship program in which a more experienced therapist takes a less experienced practitioner and gives them tips and advice when starting out. This is a great way for a new grad to learn the ropes and build confidence. However if this is something you’re thinking of, there should be compensation (I don’t know if our association encourages that or not) given to the mentor. Years of experience and of course their time should only be given away if they choose to allow that, but it would be a wise investment on the part of a new grad.

Online there are several ways to gain mentorship. Joining several of the Facebook groups out there, you can learn a ton just by watching the comments and interaction among other therapists. But just like anything else, you have to choose wisely. Just like when choosing your CEC course, make sure the group(s) you decide to follow are quality and backed by research and science, or at least promote those two topics.

You can also create meet-ups in your area, to see if other therapists would like to get together and just talk shop. I’ve learned more from going out for a couple pints with other practitioners to pick their brain about what they’re good at (and probably forgot a lot of it) than I can ever pay back to them. You’d be amazed if you just put a request out how many therapists would be willing to do this. But don’t keep it to just Massage Therapists, meet up with ATs, Chiros, Physios and Personal Trainers, they all have knowledge you can learn from.

Blogs. Start following some good quality blogs, there are a ton out there! However the same caution I talked about earlier should be applied when deciding which ones to follow. Find the ones who cite quality research, give advice and focus on patient centred care. I’ve been fortunate enough to meet some of the bloggers that I follow and every time have been amazed at their humility. While some of them charge for products on their sites, they are usually quite willing to give away lots of free content. If you can use some of their paid content as CECs all the better (and easier) for you to learn from.

As therapists, there is no end to the amount of things we can learn. But we do have a choice in what we learn. Shaping your career and profession is all of our responsibility, not to be left up to the regulatory bodies. When you go take new courses that give you quality information, there is also a responsibility on your part to share that information in your community with other practitioners. There are some therapists out there doing some pretty amazing things, but we can make greater change as a group than we can flying solo.

Free Massage!

 

Do you ever feel like you have a sign on your forehead that says “Free Massage?”

Every day on my social networks, I see massage therapists talking about being asked to do free massage. “Come and do free chair massage at our event and it will get your name out there….” never mind that you’ve been practicing for 15 years and your name is already out there.

I recently saw on FB post where a chiropractor wanted someone to come to his office and do a week’s worth of free massage so he could get the client feedback and decide whether or not he would hire the person…I guess he thought she just wouldn’t need any rent money or groceries that week. If he’s located near a massage school that’s turning out graduates or an area that’s saturated with massage therapists, he could feasibly keep the “audition week” going for a long time–and quite probably billing insurance for the massage that he’s not even paying the therapist to perform.

At the massage school I attended, back in the day, we were required to perform 25 hours of community service…free massage on a deserving population. 15 years later, I still don’t mind performing free massage on a deserving population. I occasionally volunteer time to what I think is a worthy cause.

I once gave weekly massage to someone for almost a year because he had spent nearly a year in the hospital, his medical bills were in the millions of dollars, and he just plain needed the work and couldn’t pay. One of my staff members has given a lot of massage at an abused women’s shelter. Another did deeply discounted work on someone who was seriously injured and didn’t have any insurance, and many of us have done that kind of thing at one time or another, for nothing other than the warm fuzzy feeling of having helped someone.

If there is an event going on that I think we need to have a presence at, I will pay staff members to do chair massage; I don’t expect people to work for free. We just can’t and/or won’t go everywhere we are asked to go. If the event is more than ten miles away from my office, I’m not really inclined to go there. There are plenty of massage therapists in our county, and if there’s a health fair that’s all the way at the other end of the county and plenty of practicing therapists between here and there, I’d rather let one of them have it.

I have recently been receiving invites to an event in Shelby, NC. That’s 25 miles away from here and I know at least half a dozen therapists that practice there, so I’m not going to go encroach on their territory. The last time the organizer called, I told him he was wasting time by continuing to call me about it and suggested he contact therapists from that area. I also turned one down that was relatively close, but on a holiday. When the woman called me, I said, “thank you, but our staff members want to spend the holiday with their own families that day.” Not only do they want us to do free massage, they also want us to pay them for a booth to do it in.

Sometimes MTs are distressed or hesitant about saying “no,” because “it’s at my mother-in-law’s church,” or “one of my clients asked me to do it, but it’s 30 miles away,” and that kind of thing. If you’re a new therapist, or an old one who’s feeling torn on this issue, then here’s the answer: “Thank you for thinking of me, but I already have clients booked for that day.” Or you can say “Thanks, but I don’t give my services away,” with no excuse. You don’t need an excuse.

If you have the time, and so much money you don’t have to worry about paying your bills, then feel free to give away all the massage you want to. Say yes to everyone who asks. You’ll probably get some business out of it, but keep these thoughts in mind: Some people will do anything just because it’s free, that they would never think of actually spending money on. Some people who are already consumers of massage and already have their own therapist of choice will sit down and get the massage, again, just because it’s free. And many times, people don’t place much value on something they get for free.

If you need an actual return on investment for your time, then you need to pick and choose what you’re going to participate in. Realistically, you stand a much better chance of getting business from an event that’s 5 miles away from your office than one that’s 25 miles away from your office. Some events, like an annual festival, attract a lot of people from out of town that are never going to become clients, but you’ll have to massage them along with any locals who might potentially become clients.

Your dentist isn’t going to do your root canal for free. Your doctor isn’t going to do your appendectomy or deliver your baby for free. The plumber, the electrician, the washing machine repairman isn’t coming to your home for free. You can’t walk into Walmart and load up on free goods, but for some reason, many people seem to expect that massage therapists are always available to give it away.

Here’s the reality check: most of us have overhead directly related to our work. It also costs money to get educated, to get licensed, and to keep up with continuing education requirements. It costs money to run our homes and our lives–just the same as it does for the people who are soliciting us to come and do free massage. We have mortgages, car payments, student loans, and debts to pay. We need food and utilities and medicine and school tuition and child care just like everyone else.

Doing free massage is sometimes a good marketing opportunity. It’s always providing a public service, and you should do it only when you genuinely want to. Don’t allow yourself to be talked into doing it when you don’t want to, and don’t allow yourself to feel guilty for turning anyone down.